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Helpdesk Categories

The categories and sub-categories in the Gemini HelpDesk, together with the broad tier-2 assignments, are as follows:

Category        Sub-category               Assigned to

Instruments     NIRI                       US
                QUIRC/Hokupa'a             Gemini
                CIRPASS                    Gemini
                OSCIR                      Gemini
                GMOS                       UK
                Michelle                   UK
                Phoenix                    US
                T-ReCS                     US
                Altair                     Gemini
                bHROS                      UK
                GNIRS                      US
                NIFS                       Aus
                NICI                       US
                Other instrumentation      Gemini

Telescope       WFS/guide stars            Gemini
                Acquisition                Gemini
                Calibration                Gemini
                Polarimetry                UK
                Adaptive Optics            Gemini
                Other capabilities         Gemini
		
Observing       PIT or Phase I             Gemini
                Observing Tool/Phase II    Gemini
                Observing modes            Gemini
                Astrometry                 UK
                Pipeline processing        Gemini
                Gemini IRAF                Gemini
                General IRAF               US
                Data format/distribution   Gemini
                Science archive            CADC
                HelpDesk                   Gemini
                Web sites                  Gemini
                Gemini North visitors      Gemini
                Gemini South visitors      Gemini
                Gemini committees          Gemini
                Partner Country Support    Gemini
                Computers                  Gemini
                PR/outreach                Gemini
                Other                      Gemini


Last update Feb 14 2008; Rachel Mason